Privacy Policy

Privacy Policy

This privacy policy will explain how we use the personal data we collect from you when you use our website. By using our website, you consent to our collection and use of your information as described in this privacy policy.

This policy applies to all personal information we collect or process about you. Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified.

1. Information we collect about you

We collect personal information about you from a variety of sources, including from you directly (e.g. when you contact us or complete a form), information we generate about you in the course of our relationship with you (e.g. data collected from cookies and other similar technologies which is described in our Cookie Policy, and information we collect about you from other sources, including commercially available sources, such as public databases (where permitted by law).

Information you provide to us:

The personal information we collect may include:

  • personal details (e.g. name, professional title)
  • contact details (e.g. phone number, email address, postal address, mobile number, country location
  • account details (e.g. username and password)
  • professional information (e.g. company name, industry sector, type of business)

Information collected via automated technologies and interactions:

We may automatically collect information via automatic means about your computer or device, your preference settings, your location, and your activities, including:

  • IP address of your computer
  • Technical information about your computer or mobile device such as type of device, mobile device ID number, screen resolution, web browser information, and operating system or platform
  • Your preferences and settings (time zone, language, etc.)
  • The URL of the last webpage you visited before visiting our website
  • Information about your activity on our website (e.g., clicks, pages views, forms filled out and submitted)

Third parties

Third parties who provide us with products and services may also place cookies or ad tags that collect the information outlined above in order to provide us with products and services including:

  • Analytics tools allowing us to analyse the performance of our website.
  • Advertisers and ad networks allowing the delivery of targeted advertisements.

2. How we use your personal information

We may use the information we collect from and about you for the following purposes:

  • Identification and authentication: We use your identification information to verify your identity when you access and use our services.
  • Delivering services to you: We may process your personal information to deliver services to you, diagnose technical problems and provide customer support.
  • Communicating with you: We may use your personal information when we communicate with you.
  • Marketing: We may use your personal information to build a profile about you in order to appropriately personalize the marketing messages we send to you.

3. How we share the information that we collect

We will not share the personal information we collect about you with any third party except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We will share your information in the following ways:

  • Our affiliated companies, suppliers, subcontractors and business partners: ("service providers"): We may share your data with our services providers and business partners who perform marketing services and other business operations for us. These service providers are required to treat the data in accordance with confidentiality requirements.
  • Where required by law: We may disclose your information to comply with a legal or regulatory obligation. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.

4. Data retention and access

We will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the website or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this privacy policy.

5. Your rights and your privacy choices

We will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the website or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this privacy policy.

6. How we protect your information

We take the security of your information seriously and use appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing and against accidental loss, destruction or damage. However, because no security can be 100% effective, we cannot completely guarantee the security of any information we have collected from you.

7. Retention of your information

We retain the information we collect about and from you for as long as necessary to fulfil the purpose we collected it for and for the purpose of satisfying any legal or reporting requirements.

8. Contact us

If you have questions or concerns regarding the way in which your personal information has been used, or if you want to opt-out of having your personal information shared with third parties or for any purpose that is materially different than the purpose you shared it with us please send a request to the following address with a preference on how our response to your request should be sent (email or postal mail).

Trafin Ltd.
22-25 Portman Close, LONDON, W1H 6BS

+44 (0) 800 612 7049

info@trafin.com

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the data protection authority of your country of residence.

Cookie Policy

When accessing or using our website, we may use one or more "cookies." "Cookies" are small text files, placed on a computer hard drive, that enable websites to remember your user preferences. Without cookies, we may not be able to provide certain services or features, and the website will not work as efficiently as intended. You can turn cookies off, but if you do this you may not be able to access some services on the website.

1. What is a cookie?

Cookies are simple text files that are stored on users' browsers by the websites. They are widely used to make websites work more efficiently for visitors and to provide website owners with traffic information. Cookies allow the server to deliver personalized pages for the users as cookies remember your preferences and make the interaction between you and the website smoother and more efficient. When users load the website, the browser retrieves their previous activity. This allows the browser to keep the user logged in and many other functions that make the navigation more effective.

There are different types of cookies for the different functions. None of them contain personally identifiable data, which means the website does not know the visitor's name or any personal information by collecting cookies. The users can opt out of all cookie collection at any time.

2. Setting and storing cookies

Cookies may be set either by the website you are visiting ("first party cookies") or by third party websites that run content on the website you are viewing ("third party cookies"). They may be stored either for the duration of your visit to the website or for repeat visits.

Different types of cookies

There are four main types of cookie:

  • Strictly necessary cookies: These cookies are essential to enable you to login, navigate around and use the features of a website, or to provide a service requested by you, for example by remembering items you have placed in an online shopping basket. We do not need to obtain your consent in order to use these cookies.
  • Functionality cookies: These cookies allow a website to remember choices you make (such as username, language, or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by using a cookie to store information about the region in which you are currently located, remember changes you have made to text size, fonts, and other parts of web pages that you can customize, and provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect remains anonymous and they cannot track your browsing activity on other websites.
  • Performance cookies: These cookies collect information about how you use a website, for example which pages you go to most often, and record difficulties you may experience while using the website, for example error messages. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve the efficiency of the website.
  • Targeting cookies or advertising cookies: These cookies are used to deliver advertisements tailored to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.

What cookies Trafin.com uses:

We use first party cookies for identifying new or unique users and returning users. We also use third party cookies for advertising purposes, delivering ads and tracking site performance.

How to manage your cookie settings

There are various ways in which you can manage and control your cookie settings. Please note that, by deleting or blocking cookies, some or all of the websites you visit (or features of them) may not work properly or as effectively.

Turning off cookies via your web browser

Most modern web browsers will provide you with some general information about cookies, enable you to see what cookies you have, allow you to delete them all or on an individual basis, and enable you block or allow cookies for all websites or individually selected websites. You can also normally turn off third-party advertising cookies separately.

Please note that if you adjust your cookie settings via your web browser then, unless you delete or block each cookie individually, the changes will apply to all websites that you visit - not just our website. You will also need to adjust your cookies on a browser-by-browser basis.

Contact us

If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us at:

Trafin Ltd
22-25 Portman Close, LONDON, W1H 6BS

+44 (0) 800 612 7049

info@trafin.com